Many times voice mails from sales reps are horrible because they are too long and go into a sales pitch. Here’s one that very brief, but nonetheless horrible. Thanks to Tim Freeze for sending it in. I have scrambled the audio of the guy’s name, company, and phone number.
Wow! That was painful. Here’s a resource that will show you exactly how to craft an interest-creating voice mail message, that actually is an opening statement as well. And, I will personally review it for you.
{ 8 comments… read them below or add one }
Poor guy, He sounds like he is having a rough day. That or this was his first day on the job and he had no clue what he was doing.
Art you should call them! Could be a good lead for you to train them on how to leave proper VM’s.
Can’t wait to call him back, what an exciting message he left! Please train this guy & the company that pushes him to leave a message like this.
I agree with Daniel. Art, you need to contact his company ASAP and get then some phone sales training. This is a good lead for “Business By Phone”.
Yikes – sounds like me before Art’s classes
I hope you intentionally blurred his company name and phone number, otherwise this gentleman has concerns far greater than his inability to leave an intriguing message.
Cause could be personal, anything from having a bad day or wanting to go to the loo
File this under “Wow!”. Disastrous would be a step up.
Respectfully,
Paul Castain
Shocking call, unless it’s his first day there’s simply no excuse. WHile like Stephen I want to empathise if the guy’s sick, really as a customer I couldnt care less and if you’re trying to get me to buy sympathy isn’t your best tool!
A good salesman looks past his own issues to create an exciting experience for the customer. If Im feeling sick or down, I dont want it to be obvious to customers at all and so create my own positive attitude.