What Do You Think About This Voice Message?

in Call Recordings, Humor and Silly Stuff, Voice Mail

Reality is usually better than anything I could make up. Here is a voice message received by one of my readers. (I bleeped out the sales rep’s phone number).

Perhaps this guy was tired, maybe having a bad day, and hopefully he doesn’t leave this type of message regularly.

Or maybe he does.

Take a listen.

What do you think?

Better yet, what is your process and best practices with leaving messages?

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{ 8 comments… read them below or add one }

Mike May 9, 2012 at 2:23 pm

That is the funniest voice mail I’ve ever heard. If that is a real voice mail I would say that rep needs some serious training. I work for a direct seed company and all of our work is over the telephone. Here is a sample of a voice mail that I might leave: “This is Mike with XXXX Seed. I’m calling for a couple of reasons: First of all I wanted to say thanks for your business and support. Also, I wanted to find out how your planting season is going and provide some information that could be valuable to your farm. When you get this message, please call me back at XXXX. Thank you!

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Bob May 9, 2012 at 3:07 pm

Not funny at all. More obnoxious then anything! I just hate those voice mails asking ME to call them back because they have “questions”. Got one yesterday… Bob, this is __________ I have a few questions, please call me at XXX_XXX_XXXX… and then when you call it’s a flipping company that knows NOTHING about what I do or even that they called me in the first place. Don’t know about you but I’m rather protective of my phone time. And yes, they could use a dose of Art & Sam’s seminar… Hey one in Phoenix in a couple weeks

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Zoltan Puskas May 11, 2012 at 1:11 pm

This is a great message. It tells me everything that could go wrong with voice messages. Where’s the name? Company? Reason for calling? Solution? Reason to call back? Couldn’t you at least get the name of the person at the front desk? This message is an automatic delete!

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SalesTrainer May 11, 2012 at 2:00 pm

Wow. Truly horrible. Unfocused. Waste of time.

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Bill S May 14, 2012 at 2:10 pm

I love it! Every time I hear something like this and realize that there really are terrible sales people out there – doing stuff like this – it gives me huge encouragement. I’m sure I make mistakes, who doesn’t, but wow!!!

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Wendell May 23, 2012 at 10:15 am

I’d also say that it might be helpful for this sales agent to be using a script to leave a message. Most of the time when I listen to voice mail, I don’t have a lot of time. Messages that sound like the sales person is fumbling for words make it very frustrating for the message recipient.

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mark pretto July 24, 2012 at 7:10 am

A good example of a telesales consultant who has either received very poor training or perhaps no training at all.
As a sales manager and trainer I do not allow new consultants onto the phones unless they are ready.A great lesson for all sales managers and trainers.

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Aaron October 26, 2012 at 4:25 pm

Makes me feel a lot better about myself that’s for sure.

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