How Many Questions Should You Ask at a Time?

Listening, Questioning

At a social function I was talking to a guy who asked five questions in a row, didn’t listen to any of the answers, and only used his questions as a springboard to talk about himself. Since I didn’t take much interest in what he was pitching (he shoved his...

Sell More With Silence

Listening, Sales Recommendations (presentations)

I begin all of my sales training sessions by pointing out that the worst way to try to sell something is by TRYING TO SELL SOMETHING. If you make it about you, that creates resistance since the prospect feels they are being sold, which is a sure path to resistance....