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What it Sounds Like When You are Not Prepared for Voice Mail

Here's a great example of why you should be totally prepared for leaving a voice mail message.

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Get a Headstart on the Economic Upswing

The stock market has been steadily inching up over the past  few weeks. Economic indicators are showing signs of improvements. Economists who...

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Telesales College Attendees in Orange County

Just finished my Telesales College workshop in Santa Ana, California. I'm always so pumped after doing one of these programs, since I also learn...

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My Marketing Guy Screwed Up Big Time

My marketing guy screwed up big time. I simply told him to fix it. I didn't give him any guidelines, so I really can't get mad at what he did here....

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Spelling “Assumption” Starts with A-S-S…

Be cautious about making assumptions. Be even more careful of voicing them. As I was working on a newsletter at my house, a...

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Unconventional Ways of Getting Through

Having been in my business for over 26 years now, and telesales a lot longer (I did start when I was 14--really) I have seen just about every...

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Angry Voicemail: This Guy Likely Did Not Get His Letter of Recommendation

Here's a site I found that asks viewers to upload their funny or weird voicemail messages. There are not a lot of messages there, but I heard a few...

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Screw the Recession: How to Keep Your Best Customers Loyal and Buying More

For the Platinum members of my Telesales Success Inner Circle we provide one-hour audio seminars every other month. Recently we did one with sales...

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Chicago Telesales College Seminar Attendees

Here is the great group of attendees at the Telesales College seminar the past two days in Chicago. Lots of fun, lots of great ideas, lots of...

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