It’s interesting how people not in sales as a profession view the tools, processes, and techniques we use every day, on the job and off. 

Here’s an article at the Esquire site, "How to Be a Sweet Talker," describing how first he was "sweet-talked," with a negative result. He termed it "underhanded," but not lying. Then the writer figures he should try it himself, and uses persuasive communication skills to get what he wants.

Thanks to Brad Jones, a Platinum Member of my Telesales Success Inner Circle for sending this along.