It’s that time of year when kids all over are graduating from college, and for most, entering the world of reality. Not like reality TV shows, but...
I ran into a local Chinese restaurant at lunchtime to get a takeout order from the lunch menu.I asked if soup came with the order.The woman at the...
I've about had it with a lot of the garbage floating around about sales voice messages. I've always had the same stance, but It's time that I get...
A few years ago we ran a contest looking for those embarrassing or funny phone experiences we love to share--or perhaps keep to ourselves. I had...
I get to travel all over doing my inside sales training programs for clients. And when I do, I love to get out, and take in what the city has to...
I've observed, bought from, trained, and worked with many extraordinary salespeople in my 30 years of business. And I've written and spoken about...
In the grocery checkout line the little boy walked over to his mom with package of snack cakes and displayed it to her with an outstretched arm....
This is a variance from the typical sales tips I share here. My longtime friend, colleague, and telesales and management expert, Jim Domanski has...
So who isn't moaning about the price of gas right now? Probably the heads of countries that sell us oil... that's another story. I do have to give...