Reality is usually better than anything I could make up. Here is a voice message received by one of my readers. (I bleeped out the sales rep's phone...
What Do You Think About This Voice Message?
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Show Them the Money to Make More Of Your Own
Today I'm talking about money. Both in my post below and right here. The post below is also one of my contributions to a great sales book, "Top Dog...
Five Cool Ideas For Better Listening by Michael Angelo Caruso
Last week I took a few days for personal self-development, which I do several times per year. Although I make it a point every day to set aside time...
Don’t Sell Needs, Give Them What They WANT
Do you, * drive a 1995 Taurus, * live in a pop-up trailer at a campground, * wear clothes purchased exclusively from thrift stores, and, * eat only...
Be Like Warren Buffet: Turn Failures Into Opportunities and Eliminate Rejection
At age 19, his application to Harvard Business School was rejected. He was devastated at the time. However, exploring other options, he quickly...
If You Ever Lack Focus, this Might Help
Last month I met with a group of other speaking and training professionals, just as we have been meeting several times per year, for 14 years now....
250 Free Motivational Quotes for You
If you are reading this, I'm guessing that you will make it through the most depressing day of the year without doing anything drastic. You...
Begin 2012 By Getting the Easy Sales
Did you go through an annual review recently? They can be very profitable. Oh, I'm talking about YOU doing an annual review of your customer...
Update and Zipps’ Response to Being Kicked Out of the Bar
With any business, making mistakes with customers is inevitable. Every good customer service training program or expert will agree that the key to...