Spelling “Assumption” Starts with A-S-S…

Be cautious about making assumptions. Be even more careful of voicing them. As I was working on a newsletter at my house, a door-to-door  salesperson (a woman) stopped by to drop off a flyer for a home delivery milk service, and mentioned a special 20% discount that...

Show Me the Money!

In the new Telesales TV training video we just released for the Platinum members of my Telesales Success Inner Circle, we devoted the entire program to price…selling at full price, minimizing price resistance, and dealing with price objections. In the video I...

How to Be a Sweet-Talker

It’s interesting how people not in sales as a profession view the tools, processes, and techniques we use every day, on the job and off.  Here’s an article at the Esquire site, "How to Be a Sweet Talker," describing how first he...