Photos of Training Clients, Uncategorized
I just returned from the Minneapolis area, conducting training for some talented pros at Frontier Communications. ...
Humor and Silly Stuff, Uncategorized
Like many others, I am both amused and annoyed by people who hold full-volume conversations on their cell phone in public, oblivious to everyone around them. Here’s an amusing piece in Wired .
Call Recordings, Humor and Silly Stuff, Uncategorized
I was rushing around last Friday trying to get out of the office so I could get to the airport. (Went to the Indy 500 by the way, awesome experience.) A call came in and the guy introduced himself to Steve here as “Bob with an IT company.” OK, perhaps it...
Opening Statements, Uncategorized, Voice Mail
This has happened more often than I’d like: I’ll be in a training session working on opening statements with sales reps, and someone will say, "This won’t work in my market. My prospects are busy people. They won’t listen to this fluff....
Photos of Training Clients, Uncategorized
Just finished my Telesales College workshop in Santa Ana, California. I’m always so pumped after doing one of these programs, since I also learn from the sales pros who attend. Our final program until the Fall is next week in Boston. It’s not too late to...
