Photos of Training Clients, Uncategorized
A few weeks ago I auctioned off a one-day Smart Calling™ training workshop. For this program, I donated my time and expenses, and the winning company’s check went to benefit the Miracle League of Arizona which is building a baseball field in Scottsdale for...
Photos of Training Clients, Uncategorized
Here is the most recent group of sales pros I worked with from LexisNexis in Dayton, Ohio. LexisNexis is a company that recognizes the upward trend in the economy, is ahead of the game, and has committed to hiring new reps and investing in them so they are poised to...
Photos of Training Clients, Uncategorized
I just returned from the Minneapolis area, conducting training for some talented pros at Frontier Communications. ...
Humor and Silly Stuff, Uncategorized
Like many others, I am both amused and annoyed by people who hold full-volume conversations on their cell phone in public, oblivious to everyone around them. Here’s an amusing piece in Wired .
Call Recordings, Humor and Silly Stuff, Uncategorized
I was rushing around last Friday trying to get out of the office so I could get to the airport. (Went to the Indy 500 by the way, awesome experience.) A call came in and the guy introduced himself to Steve here as “Bob with an IT company.” OK, perhaps it...
Opening Statements, Uncategorized, Voice Mail
This has happened more often than I’d like: I’ll be in a training session working on opening statements with sales reps, and someone will say, "This won’t work in my market. My prospects are busy people. They won’t listen to this fluff....
