Stop Talking About Your Thing

Many sales reps create objections by talking about their “thing.” People don’t buy things, they buy results. Here I detail how to define your...

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The $700 Breakfast

A couple of weeks ago, on the beautiful Amalfi coast in Italy, in Positano, we had breakfast one morning at a small open-air restaurant perched high...

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A Great Objection Technique

We had a member in the Smart Calling Community group ask about what others put in their "objections answer book." I weighed in with how I’m not a...

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