I find sales training in everyday situations. The entire world is my lab. You can too--if you look for them. In reading an older issue of Men's...
My Analysis of the Horrible Cold Call Voice Mail
Last week I shared with you a recording of a cold call voice mail message that I have received 10 times over the past several months. Wait, check...
What Do You Think of This Cold Call Voice Mail?
Some of my best examples of what NOT to say in my Smart Calling training programs are from recordings of calls I have received. I'm sharing one with...
How to Avoid a Michael Bay Meltdown
Did you see the meltdown on stage the other day by famous “Transformer” director Michael Bay? If not, you can view it here. For those unfamiliar,...
Top Five Weekly Tips of 2013
Here are the top five weekly tips I sent in 2013, based on the number of opens and visits here to the blog where they are also posted. Avoid These...
Are Your Sales Messages Insulting?
In my Smart Calling training programs with clients and sales reps we invest a lot of time ensuring that our messaging is laser-focused on the...
Learning Attitude, Motivation, and Sales Lessons from “The Voice”
I had never watched it prior to this year, but stumbled upon The Voice at the beginning of the season. I was hooked! There are several motivational,...
Inside Sales Growing 300% Faster Than Traditional Field Sales
By Brittany Griffin InsideSales.com conducted research revealing that inside sales is growing 300 percent faster than outside sales, with 42,400...
Procrastination Will Kill Sales
Ever have the feeling you’re expending more energy and time avoiding a task instead of actually diving in and doing it? I get a lot done, but I am a...