If you are reading this, congrats, you obviously made it through the most depressing day of the year without doing anything...
Dumb Questions: The Habitual Ones
Here's more on dumb questions. I was getting ready to whip up a nice dinner, and realized I forgot to get green onions. No problem. I hustled to the...
Dumb Questions Get Similar Answers
I don't care what anyone says: There are dumb questions. My next several posts this week will give examples of dumb questions and I'll make some...
You’re Reading a Top 10 Sales Blog
I just found out that we made the list of one of the Top 10 Sales Blogs, put together by S. Anthony Iannarino. He's Chief Sales s Officer of...
Global Knowledge Sales Pros
Last week I had the opportunity to present four days of training to the sales pros at Global Knowledge in Raleigh, NC. These reps, whose title is...
Photo of Maui Jim Corporate Incentive Sales Pros
About a year ago I blogged about my experience with Maui Jim sunglasses and how I was now a customer for life because of my great service experience...
Photo of Training Participants: DealerTrack
I was in New York this week presenting a workshop at their National Sales Conference for several groups of sales pros from DealerTrack, which...
Winners of the Smart Calling Workshop Auction
A few weeks ago I auctioned off a one-day Smart Calling™ training workshop. For this program, I donated my time and expenses, and the winning...
Here’s a Question That Can Be Cheesy or Good, Depending On…
Here's a technique that can be either solid, or sound cheesy, depending upon where it's used on a call: “What's it going to take...