Preparation
At the Safeway grocery store I frequent, the check-out personnel are instructed to call customers by name when they hand them their credit or debit card receipts. Nice intention, bad execution. Maybe once out of 100 trips the person has gotten close to saying mine...
Preparation
While technology has helped us become smarter in many ways, it also allows people to do dumb things in many ways. For example, salespeople sending out non-targeted messages, or just plain old ill-conceived emails and voice mails. Here is an email I actually received....
Preparation
Guest Post by Michael Boyette Conventional wisdom may imply that a sales representative’s best opportunity to get in contact witha prospect would be at 9 a.m. It’s the beginning of the day, when other priorities such as meetings and work haven’t had the chance to...
Preparation
Just wondering …… why in the world do some salespeople feel like they must sound like a salesperson when they get someone on the phone? What is it about presenting … whether it be selling by phone or speaking before a group that causes some people to...
Preparation
It’s graduation season, and odds are you know someone who is involved with a graduating student. I was in Omaha over the weekend and drove by my alma mater, Creighton University, on the way to the airport. It seems like yesterday that I was still there attending...
Preparation
A couple of years ago I noticed the book, "Take the Cold Out of Cold Calling," by Sam Richter. http://www.takethecold.com/ It wasn’t a sales tips or technique book, but rather the most comprehensive collection of web search ideas I’ve ever seen...