To Be a Better Salesperson, Don’t SOUND Like One

Just wondering …… why in the world do some salespeople feel like they must sound like a salesperson when they get someone on the phone? What is it about presenting … whether it be selling by phone or speaking before a group that causes some people to...

You’ll Never Graduate From This School

It’s graduation season, and odds are you know someone who is involved with a graduating student. I was in Omaha over the weekend and drove by my alma mater, Creighton University, on the way to the airport. It seems like yesterday that I was still there attending...

How to Break the Ice With Strangers

Here’s a great guest post by Jeb Blount, Author of "People Buy You." _______________________________________________________ The secret to opening a conversation with a stranger is not what you say but rather what you ask. Among the most difficult (and...

Plan Your Calls Like You Do Your Weekend

What are you doing this coming weekend? You probably have some things planned. When I ask that question in training seminars, most people give very detailed answers: going out to dinner, working in the yard, going to kids’ games and practices…personally...