I delivered my Smart Calling™ prospecting training workshop to the great sales pros at McAfee software. McAfee is a fine example of an...
Group Photo of Smart Calling™ Workshop Participants
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Overcoming Fear; How I Did It on the Golf Course
Let's take a look at situations where fear can be paralyzing and potentially cause you to not perform to your potential. Of course I'll relate what...
My Unbreakable Rules of Sales
In life we all have personal policies, beliefs, guidelines, and values that drive our thoughts and actions. We might bend or rationalize those from...
Cut Their Costs to Increase Your Sales
An entire special section in the Wall Street Journal focused on businesses cutting costs. A USA Today article discussed how more people are opting...
Man Who Threatens a Cold-Caller Ends Up In Jail
First, let me say that the scum who run the bogus car warranty operation that you might have received a recorded sales message for probably deserve...
Two Days of Training, in the Same Clothes
Just got back from Barrie, Ontario, Canada, just outside of Toronto. I presented telesales workshops to two great companies: Busch Systems, which...
How to Sound More Credible and Persuasive
It was finally my turn in line at the Department of Motor Vehicles. I was hoping the simple transaction wouldn't take too long. The computer...
Jackass Use of Cell Phones in Public
Like many others, I am both amused and annoyed by people who hold full-volume conversations on their cell phone in public, oblivious to everyone...
An Attitude of a Champion
I was at the US Open golf tournament in New York. A great atmosphere, and the course is as beautiful as it looks on TV, even when it was wet, ...