There’s No Such Thing as a Wrong Number

Here’s a good article from INC magazine about David Rosen, a sales rep who "gets it" regarding prospecting. In the article, they refer to it as "cold calling," but he really exemplifies Smart Calling, which is, well, the smart way to do...

A Case Study of a Dumb Cold Call

Hard to believe a salesperson could make so many mistakes in a short period of time, using so few words. But it happened. I’ll explain in detail. I overheard Steve, my marketing guy, who also answers the phone in my office, talking to the caller: "Well,...

One of the First Reviews of Smart Calling

Tim Rohrer writes the Sales Loudmouth Blog, one of the top-rated blogs out there. He just put up a very favorable review of my new book, Smart Calling. Now, I’ve never met, nor spoken with Tim, so he certainly wasn’t doing this as a friendly favor....

“Why Cold Calling is Not Dead”

As you might have noticed, I’ve begun shamelessly plugging my new book, "Smart Calling-Eliminate the Fear, Failure, and Rejection from Cold Calling."  In short, it shows you, step-by-step, how to acquire intelligence about prospects, and then how...