Spelling “Assumption” Starts with A-S-S…

Uncategorized

Be cautious about making assumptions. Be even more careful of voicing them. As I was working on a newsletter at my house, a door-to-door  salesperson (a woman) stopped by to drop off a flyer for a home delivery milk service, and mentioned a special 20% discount that...

Unconventional Ways of Getting Through

Screeners, Voice Mail

Having been in my business for over 26 years now, and telesales a lot longer (I did start when I was 14–really) I have seen just about every conventional and offbeat way there is to get to buyers, ranging from the perfectly ethical to the downright sleazy. Here...

Angry Voicemail: This Guy Likely Did Not Get His Letter of Recommendation

Humor and Silly Stuff, Voice Mail

Here’s a site I found that asks viewers to upload their funny or weird voicemail messages. There are not a lot of messages there, but I heard a few amusing ones. This one was from a guy calling into his previous company looking for a letter of recommendation....

Screw the Recession: How to Keep Your Best Customers Loyal and Buying More

Questioning

For the Platinum members of my Telesales Success Inner Circle we provide one-hour audio seminars every other month. Recently we did one with sales expert Jim Meisenheimer, titled “Screw the Recession: 17 Ways to Get Sales Up When the Economy is Down.” Here...

Chicago Telesales College Seminar Attendees

Photos of Training Clients

Here is the great group of attendees at the Telesales College seminar the past two days in Chicago. Lots of fun, lots of great ideas, lots of energy.             If you want to take your sales and career to the next level, join us in...