Telesales College Attendees in Orange County

Photos of Training Clients, Uncategorized

Just finished my Telesales College workshop in Santa Ana, California. I’m always so pumped after doing one of these programs, since I also learn from the sales pros who attend. Our final program until the Fall is next week in Boston. It’s not too late to...

My Marketing Guy Screwed Up Big Time

Resources I Recommend

My marketing guy screwed up big time. I simply told him to fix it. I didn’t give him any guidelines, so I really can’t get mad at what he did here. But my customers definitely will like it. See the complete details from Steve, along with a photo of the...

Spelling “Assumption” Starts with A-S-S…

Uncategorized

Be cautious about making assumptions. Be even more careful of voicing them. As I was working on a newsletter at my house, a door-to-door  salesperson (a woman) stopped by to drop off a flyer for a home delivery milk service, and mentioned a special 20% discount that...

Unconventional Ways of Getting Through

Screeners, Voice Mail

Having been in my business for over 26 years now, and telesales a lot longer (I did start when I was 14–really) I have seen just about every conventional and offbeat way there is to get to buyers, ranging from the perfectly ethical to the downright sleazy. Here...

Angry Voicemail: This Guy Likely Did Not Get His Letter of Recommendation

Humor and Silly Stuff, Voice Mail

Here’s a site I found that asks viewers to upload their funny or weird voicemail messages. There are not a lot of messages there, but I heard a few amusing ones. This one was from a guy calling into his previous company looking for a letter of recommendation....