Voice Mail from an Upset Customer (This made me laugh out loud!)

Humor and Silly Stuff, Voice Mail

I laughed out loud when a reader sent this to me, and I still do each time I listen, and watch the animation that some creative person added. This customer is obviously upset, but has a surprise ending.   (Warning: if you are offended by profanity, DO NOT...

What it Sounds Like When You are Not Prepared for Voice Mail

Voice Mail

Here’s a great example of why you should be totally prepared for leaving a voice mail message.

Unconventional Ways of Getting Through

Screeners, Voice Mail

Having been in my business for over 26 years now, and telesales a lot longer (I did start when I was 14–really) I have seen just about every conventional and offbeat way there is to get to buyers, ranging from the perfectly ethical to the downright sleazy. Here...

Angry Voicemail: This Guy Likely Did Not Get His Letter of Recommendation

Humor and Silly Stuff, Voice Mail

Here’s a site I found that asks viewers to upload their funny or weird voicemail messages. There are not a lot of messages there, but I heard a few amusing ones. This one was from a guy calling into his previous company looking for a letter of recommendation....

Make an Impression With Your Voice Mail Greeting

Voice Mail

I’m not a big believer in getting too cute with your voice mail greetings, or giving an entire sales presentation. No one has time for that and it annoys callers. However, you do have a captive audience and an opportunity to make an impression. Here’s an...

The Three-Step Voice Mail Strategy

Voice Mail

One of the top challenges for most salespeople, if not THE biggest pain, is getting to decision makers, and more specifically, dealing with voice mail. There are all kinds of systems, processes, techniques and tips on how to most effectively manage voice mail....