Last week I had the opportunity to present four days of training to the sales pros at Global Knowledge in Raleigh, NC. These reps, whose title is Training Advisor, sell technical IT training. During the four days I presented to each of the three groups for just over...
Read MoreAbout a year ago I blogged about my experience with Maui Jim sunglasses and how I was now a customer for life because of my great service experience with them. Well, now they are a customer of mine as well. Yesterday I worked with their Corporate Gifts sales team at...
Read MoreI was in New York this week presenting a workshop at their National Sales Conference for several groups of sales pros from DealerTrack, which provides software for auto dealers, and lenders who work with dealers. Here’s a photo of the great-looking group.
Read MoreA few weeks ago I auctioned off a one-day Smart Calling™ training workshop. For this program, I donated my time and expenses, and the winning company’s check went to benefit the Miracle League of Arizona which is building a baseball field in Scottsdale for...
Read MoreHere’s a technique that can be either solid, or sound cheesy, depending upon where it’s used on a call: “What’s it going to take to get your business?” I had a guy use this on me the other day. This was the...
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