Closing, Resistance and Rejection
In the grocery checkout line the little boy walked over to his mom with package of snack cakes and displayed it to her with an outstretched arm. “You don’t need that,” mom said, barely glancing up from the Cosmo she was leafing through. “I want...
Closing, Questioning, Sales Recommendations (presentations)
I was reminded the other day that in many sales situations there are two levels of agreement you must pass in order to get the sale: 1. agreement that they will take action on their need, problem, or situation. That are actually going to buy from SOMEONE, and, 2....
Closing, Humor and Silly Stuff, Prospecting
I’ve not yet seen the new movie, "The Goods: Live Hard, Sell," with Jeremy Piven as a hired gun who comes in to turn around failing used car dealers. The reviews I’ve seen call it a tremendous waste of time, and an embarrassment for Piven. (Which...