Sales Vocabulary
Any time I hear or read a sales trainer, manager, or a rep demean the use of sales scripts, they lose credibility with me. Sometimes the problem is in their definition and perception of a sales script, which usually has more to do with the delivery, such as reading...
Email
While technology has helped us become smarter in many ways, it also allows people to do dumb things in many ways. For example, salespeople sending out non-targeted messages, or just plain old ill-conceived emails and voice mails. Here is an email I actually received. ...
Call Recordings
I thought I had heard it all. Until this sales voice message was sent in by a reader. They actually received this call at their offices. I guess the rep was a bit tired of leaving messages. Wow. Have a listen… LISTEN TO SALES VOICE MESSAGE What are your...
Humor and Silly Stuff
Stopped at the Starbucks in my local grocery store after the gym verrrry early this morning. Waiting for my coffee, I noticed the sign above the monitor and had to look twice. Well, that certainly is an interesting marketing and sales strategy. Have never...
Resources I Recommend
Greetings! Welcome to the new digs. Thanks to all of you who followed us for the past four years over at my Telesales Blog. As part of our ongoing redesign and rebranding, we’ve changed the name and look of the blog as well as my main Business By Phone site....
