Objections
"Sounds like something we might look at, we’ll review it, then go from there." What? What was just said there? It was a Fuzzy Phrase, and how you react determines if you move them forward or, they stall you. See how to handle these in this video....
Sales Vocabulary
Here’s a question I received the other day: "What is the best, quickest way to increase sales by phone?" At first glance I dismissed this as one of the many questions I often get from people who think there is a simple, easy answer to doing well in...
Customer Service
I’m a self-taught cook, and probably own as many cookbooks as sales books. I watch the Food Network every chance I get. For a few years my barbeque cooking team traveled all over to competitions, and we even won a few championships. It’s tough to order at...
Preparation
Just wondering …… why in the world do some salespeople feel like they must sound like a salesperson when they get someone on the phone? What is it about presenting … whether it be selling by phone or speaking before a group that causes some people to...
Prospecting
For those salespeople and managers out there who whine about how hard it is to actually talk to people, and that they are contacting so many more people by email because its more effective, here’s something to chew on. Here’s an example of what likely is...
