Show Me the Money!

Uncategorized

In the new Telesales TV training video we just released for the Platinum members of my Telesales Success Inner Circle, we devoted the entire program to price…selling at full price, minimizing price resistance, and dealing with price objections. In the video I...

Seven Ways to Stop “Selling,” and Start Building Relationships

Prospecting

There’s lots of sales information floating around. Some of it very good, some mediocre, and other advice causes me to say, “Has the person saying this ever made a call in his life?” In the inside sales, telesales, and prospecting field there are a...

My Birthday Present to You

Resources I Recommend

For my 49th birthday today, I am running a one-day only, crazy, 49% promotion for ALL of the training resources we sell here at Business By Phone. CD’s, DVD’s, books, complete learning resources, and those already with special package pricing. Check out my...

How to Be a Sweet-Talker

Uncategorized

It’s interesting how people not in sales as a profession view the tools, processes, and techniques we use every day, on the job and off.  Here’s an article at the Esquire site, "How to Be a Sweet Talker," describing how first he...

Great Customer Service…at Wendy’s

Customer Service, Self Motivation

I am fed up with, and still amazed by how the mainstream media thrives on presenting news through negative filters. Yesterday, when the Dow had its second biggest day in HISTORY, an online summary at MSN.com said something to the effect of , "Stocks have massive...